Last updated: November 2025
These terms and conditions apply to all quotations, offers and agreements between the Contractor and the Client.
Any purchase or other terms and conditions of the Client are expressly rejected.
All quotations are non-binding and valid for 14 days, unless stated otherwise.
The agreement is concluded at the moment the Client returns a signed quotation or at the moment the Contractor commences execution of the assignment.
The Client may withdraw within 2 working days of the formation of the agreement without stating reasons.
The Contractor will execute the assignment to the best of their insight and ability. This constitutes an obligation of effort, not a guarantee of results.
The Contractor performs the assignment as an independent entrepreneur and not as an employee of the Client.
The Client is responsible for creating backups and ensuring the security of their own systems and data.
Changes to the assignment are determined by mutual agreement.
Additional work is charged at the agreed hourly rate, unless agreed otherwise in writing.
All stated rates are exclusive of VAT.
Travel and accommodation expenses are charged separately, unless agreed otherwise.
Third-party costs are passed on after prior approval from the Client.
Invoicing takes place monthly in arrears. The payment term is 14 days from the invoice date.
If the payment term is exceeded, the Client is in default by operation of law and statutory commercial interest is due.
All intellectual property rights to materials developed by the Contractor remain with the Contractor, unless agreed otherwise in writing.
The Client obtains a non-exclusive right of use for the delivered materials for the purpose for which they were developed.
The Contractor is not liable for damage resulting from incorrect or incomplete information provided by the Client.
The Contractor is not liable for indirect damage, including consequential damage, lost profits and missed savings.
The Contractor’s liability for direct damage is limited to the invoice amount of the relevant assignment, or in the case of continuing performance contracts, to the invoice amount over the last 3 months.
The Contractor’s liability shall never exceed the amount paid out by the liability insurer.
The limitations of liability do not apply in the event of intent or gross negligence on the part of the Contractor.
Claims for compensation expire if they are not reported to the Contractor in writing within 60 days of discovery.
In the event of force majeure, the Contractor’s obligations are suspended.
If the force majeure situation continues for more than 30 days, both parties have the right to dissolve the agreement without obligation to pay compensation. Work already completed will be settled in that case.
Both parties are obliged to maintain confidentiality regarding all confidential information obtained in the context of the agreement.
The confidentiality obligation continues after termination of the agreement, unless there is a legal obligation to disclose.
If the Contractor processes personal data on behalf of the Client in the execution of the agreement, the parties will enter into a data processing agreement that meets the requirements of the General Data Protection Regulation (GDPR).
Either party may terminate the agreement subject to a notice period of 1 calendar month, unless agreed otherwise.
The Contractor is entitled to terminate the agreement with immediate effect if the Client fails to make payment or in the event of bankruptcy, suspension of payment or cessation of the Client’s business.
All agreements between the Contractor and the Client are governed by Dutch law.
Disputes will be submitted to the competent court in the place of establishment of the Contractor.